At JTA Roofing and Exteriors, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data you share with us when you interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, address, email address, phone number, and other details that you provide when contacting us for inquiries, requesting services, or interacting with our website.
• Non-Personal Information: Data that does not identify you personally, such as your browsing behavior, IP address, device information, and website usage patterns, may also be collected for analytical purposes.

2. How We Use Your Information

The information we collect is used to:

• Respond to your inquiries and provide you with information about our services.
• Schedule and manage your appointments, inspections, or roofing and exterior repair services.
• Improve our website, customer service, and overall business operations.
• Send you updates, promotions, and important notices related to our services.
• Comply with legal obligations and protect our rights.

3. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with:

• Service Providers: Third-party companies that assist us in delivering our services, such as payment processors, IT support, and customer service tools.
• Legal Requirements: If required by law, court order, or to protect our legal rights, we may disclose your information to law enforcement agencies or other relevant authorities.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or alteration. However, please be aware that no data transmission over the internet can be guaranteed to be completely secure. While we strive to protect your data, we cannot ensure or warrant its absolute security.

5. Your Privacy Rights

You have the right to:

• Access, update, or correct your personal information.
• Request the deletion of your personal data from our records.
• Opt-out of receiving promotional communications from us at any time by following the instructions provided in our emails or by contacting us directly.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our site. You can choose to disable cookies through your browser settings, but this may impact the functionality of certain features on our website.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. Please note that this Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any external sites you visit.

8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you of significant updates by email or through our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

• Phone: (267) 697-2735
• Email: tcornell@jtaroofing.com

We are committed to addressing your concerns and ensuring that your privacy is protected. Thank you for trusting JTA Roofing and Exteriors with your personal information.